FAQs

1. How can I cancel my subscription

   You can cancel anytime from your account billing settings. Your access stays active until the end of your current billing period.

2. Can I get a refund for my subscription

   Refund requests are reviewed in line with our Terms. If technical issues prevented access or delivery, contact us and we will review your case promptly.

3. Do you offer prorated refunds after cancellation

   We generally do not provide prorated refunds for unused time after a billing cycle begins, unless required by law or approved as an exception.

4. Will I be charged again after I cancel

   No. Once cancellation is confirmed, future renewals stop. You keep access through the already paid period.

5. How fast do you respond to support questions

   We usually respond within 1 to 2 business days. For urgent billing issues, use the Contact Us form and include your account email.